Personalised Botanical Butterfly Letter Name Mug
❤ This mug comes with stunning attention to detail; the butterfly wings look as if they grow out of each letter. You can review the images in which each letter looks like A-Z
❤ The colour of the design itself cannot be changed; however, the personalised name text can be adjusted – the standard colour is black unless requested differently.
❤ Due to the nature of this product and settings within your monitor, the colours may vary slightly; however, we strive to match what is displayed to the best of our ability. Our mugs are printed using the latest technology and the highest-grade inks to ensure they have that amazing finish.
❤ All mugs are fully washable
❤The design is exclusive, and you won’t find it on the high street! You may find it interesting to know that most of our designs are either self-designed or have been purchased exclusively, which on average, is only sold to up to 22 people worldwide!
❤ If you have any questions, do not hesitate to reach out to me x
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You’ll enjoy free shipping on this item when your purchase totals €50.00 or more!
Standard Delivery
€5.00
We have a 30-day return policy on products which do not include personalisation, which means you have 30 days after receiving your item to request a return on items which have not been customised or personalised. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. There must be no personalisation present on the product If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14-day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As mentioned above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return and let you know if the refund was approved. You’ll be automatically refunded on your original payment method within ten business days if approved. Please remember that your bank or credit card company can process and post the refund. If more than 15 business days have passed since we approved your return, please contact support.
