Pet Memorial Paw Print | Engraved Natural Slate Memorial Plaque | Gold Copper Silver | Memories Tributes Markers Stone Headstones | Personalised Custom

Estimated Arrival: 14th - 15th May

Proceesing time:

Shipping: 

Damaged items may be returned or exchanged provided they are received within 7 working days of the original delivery date. We operate a strict notification policy of damages or faults to products. Notifications must be made within 24 hours post signed delivery. Notification can be made by email to theirishcraftstudio@gmail.com  Our offices are closed every Sunday and all Irish Public Holidays. No claims will be processed or credit provided until the returned items are received in brand new, unused condition in the original packaging (including labels and care cards). This must be accompanied by a note stating your name, address, email address, contact telephone number, the reason for the return and whether you require a refund or exchange. Send returns to our Irish Craft Studio, Edmonstown, Killucan, Co. Westmeath, N91 A2ND, Ireland. The items remain your responsibility until we receive them. In respect of determining whether or not a product is faulty/defective, you expressly acknowledge that the Products are handmade and accordingly that each Product will vary somewhat in size, shape and design. No two Products, even within the same Product category or type, will be identical and such differences shall not of themselves indicate that any Product is defective. Unless the goods are defective, you will need to pay the cost of returning the goods to us. In the case of defective goods, you will receive a full refund including postage and packaging costs. Please note that proof of postage may be required should an item be lost in transit. We cannot provide refunds or exchanges until such proof is provided. Refunds will be applied to the credit/debit card used to make the original purchase unless otherwise notified. Refunds will be furnished within 30 days of the accepted request. If you have requested replacements of a higher value, the difference due will be charged to the card used to pay for the original order. All personalised items are considered final sale and not eligible for exchanges. For further information on our returns policy, please contact us.